The hair dryer is not a work of art, but it does hold a sort of iconic place in our cultural landscape. It’s recognizable at a distance and has been blowing and burning follicles in pretty much the same way since the 1970s.
The new Dyson Supersonic is a stunning breath of hot air in the face of traditional dryers — a rare new take on decades-old product category that looks nothing like the archetypal hair dryer.
Current blow dryers feature long, almost anteater-like snouts, blunt backs and contoured handles designed to fit a wide variety of hand sizes and hair needs. They operate by sucking in air from the back and spitting it out the front. The air passes over heating coils to emerge dry and hot. There are controls for blowing power and temperature. If you want, you can jam an attachment on the front for a subtler approach.
Dyson’s Supersonic throws a lot of that out the window. The handle is basically a pole with an vent incongruously covering most of the bottom inch. Sitting perpendicularly at the top of it is a short, hollow cylinder. It may remind you of a disproportional Dyson Air Multiplier fan, which, in essence, it is.
But the technology inside the Supersonic hair dryer is almost completely different than a Dyson fan.
Tom Crawford, Dyson’s head of product development for the Supersonic, showed off the fan to the press in a lower Manhattan hotel room. During the demo, he pulled a tiny motor from his pocket and placed it in front of me. He explained that it was custom-built for the hair dryer. The digital motor has 13 impeller blades and it fits neatly inside the handle. I touched the impeller blades on the motor and tried to spin them as I did the five-times-larger blades on the standard hair dryer motor Crawford had brought for the demonstration. It didn’t spin. Instead, I could feel the powerful magnets controlling it. This may be the key to its power.
Along with the ventilation at the base, the Supersonic also includes a power switch and a cool-air only button. There are also a pair of buttons on the air multiplier: one for cool air speed and one for hot.
The Supersonic is a pretty smart hair dryer.
The Supersonic is also a pretty smart hair dryer. A thermostat will measure air temperature 20 times a second to keep the temperature consistent — no overheated air cooking your locks. It also has a built-in ionizer to deionize hair, which effectively cuts down on static electricity.
Perhaps the most startling thing about the Supersonic is that, according to Dyson, it blows air at least twice as fast as the average blow dryer. During a brief demonstration, I saw it nearly blow itself off a table. To prevent that, Dyson will ship the device with a rubberized heat pad.
The motor is a high-tech dynamo, but it also can fight off hair clogs, which, thanks to two filters and the unusual design are unlikely to happen anyway. Inside the tiny motor is a little notch, right next to the impeller blades. If a hair makes its way that far, it gets chopped to bits between the notch and the blades.
Dyson even tackled blow-dryer attachments. Instead of forcing them onto a plastic nozzle, each one attaches via a magnetic ring. They attachments don’t even get hot thanks to air channels built into each one of them that sucks in cool air as the hot air blows through the center.
As much as I like the unusual design, I had to wonder if someone could accidentally cover the vents on the pole with her hand. Crawford insisted people will hold their hands higher and that even if they did cover the vent hole on the outside of the pole, they would still leave some uncovered in the base.
The right message
Blow dryers might have a different target audience than most of Dyson’s other products. At the very least, Dyson has focused heavily on exciting the gee-whiz technology community when selling its elegantly designed devices. How, then, will it break through to the women it hopes to attract as customers?
Part of the plan involves Jen Atkin.
Before meeting Atkin, I’d never heard of her, but I’m clearly in the minority. The celebrity stylist to the stars has over 1 million Instagram followers and even her own line of haircare products sold under the brand Ouai.
When Atkin’s agent first mentioned to her the opportunity of working with a new hair-care product from Dyson, Atkin wasn’t sure what to expect, “I said to my agent, I bet it’s a mini vacuum that you can use to quickly clean up haircuts,” she said with a laugh.
But when she saw the Supersonic blow dryer, she “fell in love with it.” She described it as “gorgeous” and “lightweight” and will, obviously, be promoting across her social brand channels.
Dyson also prepared to better understand the styling customer by, according to Crawford, sending engineers to hair styling class. He laughed about the “rough around the edges” engineers attending the courses.
I don’t use a blow dryer — for obvious reasons — but Dyson’s Supersonic does address my biggest blow dryer peeve: noise. When my wife dries her hair with her go-to dryer, I can’t hear myself think. The Dyson blow dryer is remarkably quiet. Apparently it does emit a high-pitched whine, but at a frequency so high that humans and even dogs can’t hear it.
As you might expect, Dyson’s first hair dryer is a premium product. It costs $399 (the package comes with the aforementioned mat and three attachments) and comes in premium finishes: iron and fuchsia, white and silver and nickel and silver. The last combo is for the pro version, which also ships with a special wide nozzle.
Can Dyson cut away a little piece of the hair-care industry or is its plan full of hot air. We won’t know for sure until September, when the Dyson Supersonic hair dryer is expected to ship.
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