Use patched iOS update to solve Error 53 on iPhones – Livemint

8 months ago Comments Off on Use patched iOS update to solve Error 53 on iPhones – Livemint

Apple has released a patch for the iOS 9.2.1 operating system for the iPhone, and this is designed to restore the functionality of devices “bricked” and rendered unusable by the Error 53 block. This update will also ensure that iPhones that have had their home button (or the cable) replaced by non-Apple authorized service centers will not be disabled. What is important to note here is that this version of iOS is not a brand new operating system version, but just a patched version of the currently latest iOS 9.2.1 available software for iPhone, iPad and iPod Touch.

If you have an iPhone that has been rendered useless by the Error 53 bug, here is what you can do.

Step 1: Update the iTunes software on your Mac or Windows computer. Ensure you remain connected to the Internet throughout.

Step 2: Force restart the iPhone by holding both the Sleep/Wake and Home buttons for at least 10 seconds.

Step 3: Plug the iPhone to the computer, using the original cable provided with the iPhone.

Step 4: Click on Restore. At this point, iTunes will check with Apple’s servers and download the latest iOS 9.2.1 patched update. This, depending on your Internet speed, may take anywhere between 15 minutes to a couple of hours.

Step 5: Allow the update to install and accept any prompts to continue the progress of the software install.

This update follows a lot of outcry after Apple disabled a lot of iPhones globally, over the past few weeks. Essentially, Error 53 shows up during a boot-time check that the iOS software does for the Touch ID module and for any unauthorized screen replacements.

It is not yet known how this updated software version will impact the class action lawsuit, filed by law firm PCVA, based in Seattle, US, over the Error 53 message, in the US district court for the northern district of California on 11 February. PCVA is seeking at least $5 million in damages and restitution from Apple on behalf of those affected by the Error 53 message, while asking Apple to release the software that will remove the restrictions on iOS repairs.

In an official statement to Techcrunch website, Apple said, “Some customers’ devices are showing ‘Connect to iTunes’ after attempting an iOS update or a restore from iTunes on a Mac or PC. This reports as an Error 53 in iTunes and appears when a device fails a security test. This test was designed to check whether Touch ID works properly before the device leaves the factory.”

“We apologize for any inconvenience, this was designed to be a factory test and was not intended to affect customers. Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement,” Apple added.

Apple confirms that any iPhone restored through a back-up made on the iCloud cloud storage service should not get affected by Error 53.

Use patched iOS update to solve Error 53 on iPhones – Livemint